Frequently Asked
Questions

We specialize in high-quality research peptides and proteins. Our products are intended strictly for laboratory research purposes only and are not for human consumption.

No. Due to the sensitive nature of our products and strict quality control standards, all sales are final. Please review our No Returns or Refunds Policy carefully before placing your order.

If your order is missing items, incorrect, or damaged, please email us at support@porterpeptides.com within 7 days of receiving your order. Include your order number and photos if possible. Our team will work with you to resolve the issue.

No. Once an order has been placed and processed, it cannot be canceled or refunded. Please double-check your items, quantities, and shipping details before checkout.

Shipping availability may vary by country. During checkout, you'll see whether shipping is available to your location. Some products may not be shipped internationally due to local regulations.

Processing times typically range from 1–3 business days. Delivery times depend on your location and chosen shipping method. Once your order has shipped, you'll receive tracking information via email.

Yes, we can accommodate bulk orders depending on stock availability. For wholesale inquiries, please contact us at support@porterpeptides.com.