01
Overview
This Privacy Policy explains how Porter Peptides ("we", "us", "our") collects, uses, and protects information when you visit or use www.porterpeptides.com (the "Site").
By using the Site, you consent to the practices described here.
IMPORTANT: Products sold on this Site are intended for laboratory research use only and are not for human or animal consumption.
02
Information We Collect
We may collect the following categories of information:
Contact Details
Name, email address, phone number, billing/shipping address (when you place an order or contact support).
Order Details
Products purchased, order history, transaction confirmations, refunds/chargebacks (if applicable).
Account Data
Username, password (stored securely by the platform), and account preferences (if you create an account).
Device & Usage
IP address, browser type, device identifiers, pages viewed, and general analytics about how the Site is used.
Support Messages
Information you provide when you email us or submit forms (including attachments you choose to share).
03
How We Use Information
We use information to:
Fulfill Orders
Process payments, confirm orders, ship products, and provide tracking/updates.
Customer Support
Respond to questions, troubleshoot issues, and resolve order concerns.
Site Operations
Maintain the Site, prevent fraud/abuse, and improve performance and security.
Analytics
Understand usage trends and improve content, navigation, and overall user experience.
Legal Compliance
Comply with applicable laws, enforce policies, and protect rights and safety.
04
Cookies & Tracking
The Site may use cookies and similar technologies to enable core functionality (e.g., cart/session), remember preferences, and measure performance.
You can control cookies through your browser settings. Disabling cookies may impact Site functionality.
05
Sharing of Information
We may share information only as needed to operate the Site and provide Services, such as:
Payment Processors
To securely process transactions. We do not store full payment card data on our servers.
Shipping Carriers
To deliver orders and provide tracking updates.
Service Providers
Hosting, analytics, fraud prevention, and operational tools that support Site functionality.
Legal Requests
If required by law or to protect rights, safety, and compliance (e.g., subpoenas, fraud investigations).
06
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security.
07
Your Choices
Account
If you have an account, you may update certain details through your account settings.
Emails
You may opt out of non-transactional marketing communications where applicable. Transactional emails (order confirmations, shipping updates) are still sent.
Cookies
Control cookies via browser settings; some Site features may not function without cookies.
08
Children’s Privacy
This Site is intended for users 21 years of age or older. We do not knowingly collect personal information from children.
09
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date when applicable.
Have questions?Contact Support
Email us if you need clarification about this Privacy Policy.
support@porterpeptides.com 
